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Davao Light and Power Company’s collection offices in Ponciano, Bajada, Panabo, Sto Tomas and Toril will continue to serve the public on December 26, 29, 30 & 31, all recently announced as non-working holidays. Also open are the electric utility’s Ponciano and Panabo Offices customer service area to cater to walk-in billing, collection, and metering service inquiries and complaints.
Davao Light regularly makes available its frontline services during holidays to accommodate customers who are not able to make transactions on normal workdays. Collection hours for Ponciano, Bajada, and Panabo will be from 7:00 AM to 5:00 PM (on December 26, 29 and 30) and 7:00 AM to 3:00 PM (on December 31) with no noon break, while the Toril and Sto Tomas offices will accept payments on the said dates from 8:00 AM to 12:00 noon, and 1:00 PM to 3:30 PM. Ponciano and Panabo’s customer service area will be open from 8:00 AM to 5:00 PM, (on December 26, 29 and 30) and from 8:00 AM to 12:00 noon (on December 31). Emergency service will remain available 24 hours during the holidays. Regular office hours will resume on Friday, January 2.
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